{"id":298621,"date":"2023-01-19T09:38:33","date_gmt":"2023-01-19T02:38:33","guid":{"rendered":"https:\/\/muaban.net\/blog\/?p=298621"},"modified":"2026-05-06T09:03:20","modified_gmt":"2026-05-06T02:03:20","slug":"kpi-la-gi","status":"publish","type":"post","link":"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/","title":{"rendered":"KPI l\u00e0 g\u00ec? Ph\u00e2n lo\u1ea1i KPI v\u00e0 c\u00e1ch t\u00ednh l\u01b0\u01a1ng tr\u1ea3 theo KPI ch\u00ednh x\u00e1c nh\u1ea5t"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Th\u1eddi gian \u0111\u1ecdc:<\/span> <span class=\"rt-time\"> 13<\/span> <span class=\"rt-label rt-postfix\">ph\u00fat<\/span><\/span>\r\n<h2 style=\"text-align: justify;\"><em><span style=\"font-weight: 400;\">KPI l\u00e0 m\u1ed9t thu\u1eadt ng\u1eef quen thu\u1ed9c trong kinh doanh, \u0111\u01b0\u1ee3c nhi\u1ec1u c\u00f4ng ty d\u00f9ng l\u00e0m c\u0103n c\u1ee9 \u0111\u1ec3 t\u00ednh l\u01b0\u01a1ng cho nh\u00e2n vi\u00ean. Nh\u01b0ng kh\u00e1i ni\u1ec7m KPI v\u1eabn kh\u00e1 m\u01a1 h\u1ed3 v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi m\u1edbi \u0111i l\u00e0m. <strong>V\u1eady KPI l\u00e0 g\u00ec?<\/strong> C\u00e1ch t\u00ednh l\u01b0\u01a1ng tr\u1ea3 theo KPI nh\u01b0 th\u1ebf n\u00e0o? H\u00e3y \u0111\u1ec3 <strong>Muaban.net<\/strong> gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc cho b\u1ea1n, b\u1edfi \u0111\u00e2y l\u00e0 \u0111i\u1ec1u b\u1ea5t k\u00ec ng\u01b0\u1eddi \u0111i l\u00e0m n\u00e0o c\u0169ng c\u1ea7n bi\u1ebft.<\/span><\/em><\/h2>\r\n<figure id=\"attachment_299269\" aria-describedby=\"caption-attachment-299269\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-299269 size-full\" src=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11144439\/kpi-la-gi-1-1.jpg\" alt=\"KPI l\u00e0 g\u00ec? Ph\u00e2n lo\u1ea1i KPI v\u00e0 c\u00e1ch t\u00ednh l\u01b0\u01a1ng tr\u1ea3 theo KPI\" width=\"800\" height=\"450\" title=\"\" srcset=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11144439\/kpi-la-gi-1-1.jpg 800w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11144439\/kpi-la-gi-1-1-768x432.jpg 768w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11144439\/kpi-la-gi-1-1-696x392.jpg 696w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11144439\/kpi-la-gi-1-1-150x84.jpg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-299269\" class=\"wp-caption-text\">KPI l\u00e0 g\u00ec? Ph\u00e2n lo\u1ea1i KPI v\u00e0 c\u00e1ch t\u00ednh l\u01b0\u01a1ng tr\u1ea3 theo KPI<\/figcaption><\/figure>\r\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_75 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee5c l\u1ee5c<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#1-kpi-la-gi\" >1. KPI l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#2-vi-sao-doanh-nghiep-can-phai-co-kpi\" >2. V\u00ec sao doanh nghi\u1ec7p c\u1ea7n ph\u1ea3i c\u00f3 KPI?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#3-phan-loai-kpi\" >3. Ph\u00e2n lo\u1ea1i KPI<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#31-kpi-kinh-doanh\" >3.1. KPI kinh doanh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#32-kpi-tai-chinh\" >3.2. KPI t\u00e0i ch\u00ednh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#33-kpi-tiep-thi\" >3.3. KPI ti\u1ebfp th\u1ecb<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#34-kpi-ban-hang\" >3.4. KPI b\u00e1n h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#35-kpi-quan-ly-du-an\" >3.5. KPI qu\u1ea3n l\u00fd d\u1ef1 \u00e1n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#36-kpi-chien-luoc\" >3.6. KPI chi\u1ebfn l\u01b0\u1ee3c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#37-kpi-chien-thuat\" >3.7. KPI chi\u1ebfn thu\u1eadt<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#4-cach-xay-dung-he-thong-kpi-hieu-qua-cho-doanh-nghiep\" >4. C\u00e1ch x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPI hi\u1ec7u qu\u1ea3 cho doanh nghi\u1ec7p<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#41-tieu-chi-lua-chon-bo-chi-so-kpi-tot\" >4.1. Ti\u00eau ch\u00ed l\u1ef1a ch\u1ecdn b\u1ed9 ch\u1ec9 s\u1ed1 KPI t\u1ed1t<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#42-lua-chon-kpi-phu-hop\" >4.2. L\u1ef1a ch\u1ecdn KPI ph\u00f9 h\u1ee3p<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#43-cac-buoc-xay-dung-kpi-hieu-qua\" >4.3. C\u00e1c b\u01b0\u1edbc x\u00e2y d\u1ef1ng KPI hi\u1ec7u qu\u1ea3<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#5-xu-ly-mot-so-tinh-huong-voi-kpi\" >5. X\u1eed l\u00fd m\u1ed9t s\u1ed1 t\u00ecnh hu\u1ed1ng v\u1edbi KPI<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#51-dat-kpi-chien-thuat-nhung-khong-dat-kpi-chien-luoc\" >5.1. \u0110\u1ea1t KPI chi\u1ebfn thu\u1eadt nh\u01b0ng kh\u00f4ng \u0111\u1ea1t KPI chi\u1ebfn l\u01b0\u1ee3c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#52-kpi-chien-thuat-khong-dat\" >5.2. KPI chi\u1ebfn thu\u1eadt kh\u00f4ng \u0111\u1ea1t<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#6-luong-tra-theo-kpi-duoc-tinh-nhu-the-nao\" >6. L\u01b0\u01a1ng tr\u1ea3 theo KPI \u0111\u01b0\u1ee3c t\u00ednh nh\u01b0 th\u1ebf n\u00e0o?<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#61-tinh-luong-hieu-qua-theo-he-so-kpi\" >6.1. T\u00ednh l\u01b0\u01a1ng hi\u1ec7u qu\u1ea3 theo h\u1ec7 s\u1ed1 KPI<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#62-tinh-thuong-theo-kpi\" >6.2. T\u00ednh th\u01b0\u1edfng theo KPI<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#7-thac-mac-ve-luong-kpi\" >7. Th\u1eafc m\u1eafc v\u1ec1 l\u01b0\u01a1ng KPI<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#71-khong-dat-kpi-doanh-nghiep-co-duoc-tru-luong-nhan-vien-khong\" >7.1. Kh\u00f4ng \u0111\u1ea1t KPI, doanh nghi\u1ec7p c\u00f3 \u0111\u01b0\u1ee3c tr\u1eeb l\u01b0\u01a1ng nh\u00e2n vi\u00ean kh\u00f4ng?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#72-luong-kpi-co-liet-ke-vao-muc-dong-bao-hiem-xa-hoi-khong\" >7.2. L\u01b0\u01a1ng KPI c\u00f3 li\u1ec7t k\u00ea v\u00e0o m\u1ee5c \u0111\u00f3ng b\u1ea3o hi\u1ec3m x\u00e3 h\u1ed9i kh\u00f4ng?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/#73-luong-kpi-co-tinh-vao-nop-thue-thu-nhap-ca-nhan-khong\" >7.3. L\u01b0\u01a1ng KPI c\u00f3 t\u00ednh v\u00e0o n\u1ed9p thu\u1ebf thu nh\u1eadp c\u00e1 nh\u00e2n kh\u00f4ng?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"1-kpi-la-gi\"><\/span><strong>1. KPI l\u00e0 g\u00ec?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">KPI l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a t\u1eeb g\u00ec? KPI l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a Key Performance Indicator trong ti\u1ebfng Anh c\u00f3 ngh\u0129a l\u00e0 ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c. Thu\u1eadt ng\u1eef KPI \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ph\u1ed5 bi\u1ebfn trong doanh nghi\u1ec7p, \u0111\u1eb7c bi\u1ec7t l\u00e0 b\u1ed9 ph\u1eadn kinh doanh. C\u00e1c ch\u1ec9 s\u1ed1 KPI l\u00e0 g\u00ec? \u0110\u00f3 l\u00e0 b\u1ed9 c\u00e1c s\u1ed1 li\u1ec7u m\u1ee5c ti\u00eau \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c c\u1ee7a c\u00e1 nh\u00e2n ho\u1eb7c b\u1ed9 ph\u1eadn, ph\u00f2ng ban.<\/span><\/p>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">C\u00e1c ph\u00f2ng ban kh\u00e1c nhau s\u1ebd c\u00f3 b\u1ed9 ch\u1ec9 s\u1ed1 KPI kh\u00e1c nhau, \u1edf d\u1ea1ng s\u1ed1 li\u1ec7u c\u1ee5 th\u1ec3 ho\u1eb7c \u0111\u1ecbnh t\u00ednh.<\/span><\/p>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">V\u00ed d\u1ee5:<\/span><\/p>\r\n<ul style=\"text-align: justify;\">\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">KPI ph\u00f2ng kinh doanh th\u01b0\u1eddng l\u00e0: S\u1ed1 l\u01b0\u1ee3ng h\u00e0ng h\u00f3a b\u00e1n \u0111\u01b0\u1ee3c, doanh thu, s\u1ed1 kh\u00e1ch h\u00e0ng,&#8230;\u00a0<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">KPI ph\u00f2ng Marketing l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1: l\u01b0\u1ee3t truy c\u1eadp website, lead thu v\u1ec1, t\u1ec9 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i,&#8230;<\/span><\/li>\r\n<\/ul>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Ch\u1ea1y KPI l\u00e0 g\u00ec? \u0110\u00e2y l\u00e0 c\u00e1ch g\u1ecdi vui c\u1ee7a ng\u01b0\u1eddi \u0111i l\u00e0m, \u0111\u1eb7c bi\u1ec7t l\u00e0 b\u1ed9 ph\u1eadn kinh doanh \u0111\u1ec3 n\u00f3i v\u1ec1 c\u00e1c c\u00f4ng vi\u1ec7c c\u1ea7n ho\u00e0n th\u00e0nh \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o \u0111\u00fang ti\u1ebfn \u0111\u1ed9 \u0111\u1ec1 ra. V\u00e0o \u0111\u1ee3t cao \u0111i\u1ec3m kinh doanh, KPI c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 \u201cc\u00e2y\u2026 bi ai\u201d \u0111\u1ec3 v\u00ed von s\u1ef1 c\u0103ng th\u1eb3ng, \u00e1p l\u1ef1c c\u1ee7a c\u00e1 nh\u00e2n ph\u00f2ng ban.<\/span><\/p>\r\n<p><em><strong>&gt;&gt;&gt;Tham kh\u1ea3o th\u00eam: OKR l\u00e0 g\u00ec? 10+ nguy\u00ean t\u1eafc OKR quan tr\u1ecdng b\u1ea1n n\u00ean bi\u1ebft!<\/strong><\/em><\/p>\r\n<figure id=\"attachment_299280\" aria-describedby=\"caption-attachment-299280\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-299280 size-full\" src=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145435\/kpi-la-gi-2.jpg\" alt=\"KPI l\u00e0 g\u00ec? KPI l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a t\u1eeb Key Performance Indicator trong ti\u1ebfng Anh c\u00f3 ngh\u0129a l\u00e0 ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c.\" width=\"800\" height=\"600\" title=\"\" srcset=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145435\/kpi-la-gi-2.jpg 800w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145435\/kpi-la-gi-2-768x576.jpg 768w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145435\/kpi-la-gi-2-696x522.jpg 696w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145435\/kpi-la-gi-2-150x113.jpg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-299280\" class=\"wp-caption-text\">KPI l\u00e0 g\u00ec? KPI l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a t\u1eeb Key Performance Indicator trong ti\u1ebfng Anh c\u00f3 ngh\u0129a l\u00e0 ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c.<\/figcaption><\/figure>\r\n<p><strong><span style=\"color: #ff6600;\">Xem th\u00eam ngay tin \u0111\u0103ng vi\u1ec7c l\u00e0m l\u01b0\u01a1ng cao, ch\u1ebf \u0111\u1ed9 t\u1ed1t t\u1ea1i \u0111\u00e2y<\/span><\/strong><\/p>\r\n<p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;\t\t&lt;div class=&quot;lsst-dbs-api &quot;&gt;\n\t    \t&lt;div class=&quot;lists-type lists-type-2 columns-2&quot; &gt;\n\t    \t\t&lt;div class=&quot;items-api-wp items-6a2ccfcbbbf21&quot;&gt;\n\t    \t\t\t\t    \t\t&lt;\/div&gt;\n\t    \t&lt;\/div&gt;\n\t    &lt;\/div&gt;\n\t\t&quot;}\">\t\t<div class=\"lsst-dbs-api lsst-slide\">\n\t    \t<div class=\"lists-type lists-type-2 columns-2\" >\n\t    \t\t<div class=\"items-api-wp items-6a2ccfcbc5022\">\n\t    \t\t\t\t    \t\t<\/div>\n\t    \t<\/div>\n\t    <\/div>\n\t\t\t\t\t<script>\n\t\t\t\tjQuery(document).ready(function($){\n\t\t\t\t\t$('.items-6a2ccfcbc5022').imagesLoaded( function() {\n\n\n\t\t\t\t\t\t$('.items-6a2ccfcbc5022').slick({\n\t\t\t\t\t\t\tdots: false,\n\t\t\t\t\t\t\tarrows: true,\n\t\t\t\t\t\t\tinfinite: false,\n\t\t\t\t\t\t\tspeed: 300,\n\t\t\t\t\t\t\tslidesToShow: 4,\n\t\t\t\t\t\t\tslidesToScroll: 1,\n\t\t\t\t\t\t\tresponsive: [\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t\tbreakpoint: 1024,\n\t\t\t\t\t\t\t\tsettings: {\n\t\t\t\t\t\t\t\t\tslidesToShow: 4,\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t\tbreakpoint: 768,\n\t\t\t\t\t\t\t\tsettings: {\n\t\t\t\t\t\t\t\t\tslidesToShow: 2.3,\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t\tbreakpoint: 480,\n\t\t\t\t\t\t\t\tsettings: {\n\t\t\t\t\t\t\t\t\tslidesToShow: 1.5,\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t]\n\t\t\t\t\t\t});\n\t\t\t\t\t\tvar maxheight = 0;\n\t\t\t\t\t\t$('.items-6a2ccfcbc5022 .item-api-news').each(function () {\n\t\t\t\t\t\t\tmaxheight = ($(this).height() > maxheight ? $(this).height() : maxheight); \n\t\t\t\t\t\t});\n\n\t\t\t\t\t\t$('.items-6a2ccfcbc5022 .item-api-news').height(maxheight);\n\t\t\t\t\t});\n\t\t\t\t});\n\t\t\t<\/script>\n\t\t<\/span><\/p>\r\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"2-vi-sao-doanh-nghiep-can-phai-co-kpi\"><\/span><strong>2. V\u00ec sao doanh nghi\u1ec7p c\u1ea7n ph\u1ea3i c\u00f3 KPI?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">KPI l\u00e0 ti\u00eau ch\u00ed quan tr\u1ecdng trong vi\u1ec7c \u0111\u00e1nh gi\u00e1 s\u1ef1 t\u0103ng tr\u01b0\u1edfng c\u1ee7a c\u00f4ng ty. C\u00e1c ch\u1ec9 s\u1ed1 KPI \u0111\u01b0\u1ee3c \u0111\u01b0a ra nh\u1eb1m khuy\u1ebfn kh\u00edch c\u00e1 nh\u00e2n v\u00e0 ph\u00f2ng ban t\u00edch c\u1ef1c l\u00e0m vi\u1ec7c nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n c\u1ee7a c\u00f4ng ty. B\u00ean c\u1ea1nh \u0111\u00f3, KPI c\u00f2n l\u00e0 b\u1ed9 ch\u1ec9 s\u1ed1 quan tr\u1ecdng quy\u1ebft \u0111\u1ecbnh l\u01b0\u01a1ng, th\u01b0\u1edfng trong th\u00e1ng c\u1ee7a c\u00e1 nh\u00e2n, ph\u00f2ng ban nh\u01b0 ph\u00f2ng kinh doanh, Marketing,&#8230;<\/span><\/p>\r\n<ul>\r\n<li style=\"text-align: justify;\"><b>V\u1edbi nh\u00e0 qu\u1ea3n l\u00fd<\/b><\/li>\r\n<\/ul>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd s\u1ebd d\u1ef1a v\u00e0o ch\u1ec9 s\u1ed1 KPI c\u1ee7a m\u1ed7i nh\u00e2n vi\u00ean \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 k\u1ebf ho\u1ea1ch \u0111ang \u0111\u01b0\u1ee3c tri\u1ec3n khai t\u1ed1t hay kh\u00f4ng? M\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c \u1edf th\u1eddi \u0111i\u1ec3m hi\u1ec7n t\u1ea1i \u0111\u1ea1t ti\u1ebfn \u0111\u1ed9 hay b\u1ecb ch\u1eadm,&#8230;? T\u1eeb \u0111\u00f3 c\u00f3 nh\u1eefng thay \u0111\u1ed5i ph\u00f9 h\u1ee3p v\u00e0 k\u1ecbp th\u1eddi. KPI c\u00f2n c\u00f3 vai tr\u00f2 \u0111\u1ecbnh h\u01b0\u1edbng nh\u00e2n vi\u00ean h\u00e0nh x\u1eed theo l\u1ed1i v\u0103n h\u00f3a c\u1ee7a doanh nghi\u1ec7p.<\/span><\/p>\r\n<ul>\r\n<li style=\"text-align: justify;\"><b>V\u1edbi nh\u00e2n vi\u00ean<\/b><\/li>\r\n<\/ul>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">KPI s\u1ebd gi\u00fap nh\u00e2n vi\u00ean x\u00e1c \u0111\u1ecbnh th\u1ee9 t\u1ef1 \u01b0u ti\u00ean v\u00e0 ngu\u1ed3n l\u1ef1c c\u1ea7n t\u1eadp trung sao cho hi\u1ec7u qu\u1ea3. KPI c\u00f2n gi\u00fap nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y m\u00ecnh l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a t\u1eadp th\u1ec3, \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3p v\u00e0o m\u1ee5c ti\u00eau chung c\u1ee7a c\u00f4ng ty, ph\u00f2ng ban. Sau khi ch\u1ea1y KPI m\u1ed9t th\u1eddi gian, b\u1ea1n s\u1ebd bi\u1ebft c\u00e1ch \u0111i\u1ec1u ch\u1ec9nh KPI theo t\u00ecnh h\u00ecnh th\u1ef1c t\u1ebf \u0111\u1ec3 \u0111\u1ea1t \u0111\u00fang m\u1ee5c ti\u00eau \u0111\u1ec1 ra.<\/span><\/p>\r\n<p style=\"text-align: justify;\">\u0110\u1ebfn \u0111\u00e2y ch\u1eafc h\u1eb3n b\u1ea1n \u0111\u00e3 hi\u1ec3u kh\u00e1i ni\u1ec7m KPI l\u00e0 g\u00ec r\u1ed3i ph\u1ea3i kh\u00f4ng?<\/p>\r\n<figure id=\"attachment_299281\" aria-describedby=\"caption-attachment-299281\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-299281 size-full\" src=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145454\/kpi-la-gi-3.jpg\" alt=\"KPI l\u00e0 b\u1ed9 ch\u1ec9 s\u1ed1 quan tr\u1ecdng quy\u1ebft \u0111\u1ecbnh l\u01b0\u01a1ng, th\u01b0\u1edfng trong th\u00e1ng c\u1ee7a c\u00e1 nh\u00e2n, ph\u00f2ng ban\" width=\"800\" height=\"600\" title=\"\" srcset=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145454\/kpi-la-gi-3.jpg 800w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145454\/kpi-la-gi-3-768x576.jpg 768w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145454\/kpi-la-gi-3-696x522.jpg 696w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145454\/kpi-la-gi-3-150x113.jpg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-299281\" class=\"wp-caption-text\">KPI l\u00e0 b\u1ed9 ch\u1ec9 s\u1ed1 quan tr\u1ecdng quy\u1ebft \u0111\u1ecbnh l\u01b0\u01a1ng, th\u01b0\u1edfng trong th\u00e1ng c\u1ee7a c\u00e1 nh\u00e2n, ph\u00f2ng ban<\/figcaption><\/figure>\r\n<h3><span class=\"ez-toc-section\" id=\"3-phan-loai-kpi\"><\/span><strong>3. Ph\u00e2n lo\u1ea1i KPI<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">T\u00f9y v\u00e0o m\u1ee5c ti\u00eau v\u00e0 c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00f4ng ty m\u00e0 ph\u00e2n lo\u1ea1i KPI v\u1edbi c\u00e1c ch\u1ec9 s\u1ed1 kh\u00e1c nhau. C\u00f3 5 lo\u1ea1i KPI ch\u00ednh:<\/span><\/p>\r\n<h4><span class=\"ez-toc-section\" id=\"31-kpi-kinh-doanh\"><\/span><strong>3.1. KPI kinh doanh<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">KPI kinh doanh l\u00e0 nh\u1eefng m\u1ee5c ti\u00eau c\u1ea7n \u0111\u1ea1t \u0111\u01b0\u1ee3c cho ho\u1ea1t \u0111\u1ed9ng kinh doanh. B\u1edfi ai c\u0169ng hi\u1ec3u t\u0103ng tr\u01b0\u1edfng kinh doanh l\u00e0 ho\u1ea1t \u0111\u1ed9ng mang t\u00ednh quy\u1ebft \u0111\u1ecbnh t\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ty. Do \u0111\u00f3, x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c b\u1ed9 ch\u1ec9 s\u1ed1 KPI kinh doanh ph\u00f9 h\u1ee3p l\u00e0 th\u01b0\u1edbc \u0111o cho s\u1ef1 t\u0103ng tr\u01b0\u1edfng c\u1ee7a c\u00f4ng ty.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">KPI kinh doanh \u0111o l\u01b0\u1eddng k\u1ebft qu\u1ea3 c\u1ee7a c\u00e1c m\u1ee5c ti\u00eau kinh doanh, t\u1eeb \u0111\u00f3 gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd \u0111\u00e1nh gi\u00e1 t\u00ecnh h\u00ecnh v\u00e0 k\u1ecbp th\u1eddi \u0111i\u1ec1u ch\u1ec9nh. Nh\u01b0 v\u1eady, tr\u01b0\u1edfng ph\u00f2ng Kinh doanh l\u00e0 v\u1ecb tr\u00ed quan tr\u1ecdng trong doanh nghi\u1ec7p.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">C\u00e1c ch\u1ec9 s\u1ed1 KPI kinh doanh:<\/span><\/p>\r\n<ul>\r\n<li>Doanh s\u1ed1 b\u00e1n h\u00e0ng trong k\u1ef3<\/li>\r\n<li><span style=\"font-weight: 400;\">L\u1ee3i nhu\u1eadn kinh doanh<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Kinh doanh theo khu v\u1ef1c<\/span><\/li>\r\n<\/ul>\r\n<h4><span class=\"ez-toc-section\" id=\"32-kpi-tai-chinh\"><\/span><strong>3.2. KPI t\u00e0i ch\u00ednh<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">KPI t\u00e0i ch\u00ednh l\u00e0 b\u1ed9 ch\u1ec9 s\u1ed1 quan tr\u1ecdng, \u0111\u01b0\u1ee3c gi\u00e1m s\u00e1t ch\u1eb7t ch\u1ebd b\u1edfi b\u1ed9 ph\u1eadn t\u00e0i ch\u00ednh v\u00e0 ban l\u00e3nh \u0111\u1ea1o c\u00f4ng ty. C\u0103n c\u1ee9 v\u00e0o ch\u1ec9 s\u1ed1 KPI t\u00e0i ch\u00ednh, ta c\u00f3 th\u1ec3 bi\u1ebft \u0111\u01b0\u1ee3c t\u00ecnh tr\u1ea1ng ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00f4ng ty v\u1ec1 ph\u01b0\u01a1ng di\u1ec7n t\u1ea1o ra l\u1ee3i nhu\u1eadn v\u00e0 doanh thu &#8211; \u0110\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 th\u00e0nh c\u00f4ng c\u1ee7a chi\u1ebfn l\u01b0\u1ee3c kinh doanh &#8211; X\u00e1c \u0111\u1ecbnh nh\u1eefng c\u01a1 h\u1ed9i, th\u00e1ch th\u1ee9c \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p trong qu\u00e1 tr\u00ecnh kinh doanh.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">C\u00e1c ch\u1ec9 s\u1ed1 KPI t\u00e0i ch\u00ednh l\u00e0 g\u00ec?<\/span><\/p>\r\n<ul>\r\n<li><span style=\"font-weight: 400;\">Ch\u1ec9 s\u1ed1 thanh to\u00e1n<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Ch\u1ec9 s\u1ed1 ti\u1ec1n m\u1eb7t<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Ch\u1ec9 s\u1ed1 v\u00f2ng quay c\u00e1c kho\u1ea3n ph\u1ea3i thu<\/span><\/li>\r\n<li><a href=\"https:\/\/vi.wikipedia.org\/wiki\/S%E1%BB%91_v%C3%B2ng_quay_h%C3%A0ng_t%E1%BB%93n_kho#:~:text=S%E1%BB%91%20v%C3%B2ng%20quay%20h%C3%A0ng%20t%E1%BB%93n%20kho%20(hay%20H%E1%BB%87%20s%E1%BB%91%20quay,t%E1%BB%93n%20kho%20trong%20c%C3%B9ng%20k%E1%BB%B3.\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">Ch\u1ec9 s\u1ed1 v\u00f2ng quay h\u00e0ng t\u1ed3n kho<\/span><\/a><\/li>\r\n<\/ul>\r\n<figure id=\"attachment_299283\" aria-describedby=\"caption-attachment-299283\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-299283 size-full\" src=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145511\/kpi-la-gi-4.jpg\" alt=\"KPI l\u00e0 g\u00ec?\" width=\"800\" height=\"600\" title=\"\" srcset=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145511\/kpi-la-gi-4.jpg 800w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145511\/kpi-la-gi-4-768x576.jpg 768w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145511\/kpi-la-gi-4-696x522.jpg 696w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145511\/kpi-la-gi-4-150x113.jpg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-299283\" class=\"wp-caption-text\">KPI l\u00e0 g\u00ec?<\/figcaption><\/figure>\r\n<h4><span class=\"ez-toc-section\" id=\"33-kpi-tiep-thi\"><\/span><strong>3.3. KPI ti\u1ebfp th\u1ecb<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">Ch\u1ec9 s\u1ed1 KPI ti\u1ebfp th\u1ecb l\u00e0 g\u00ec? \u0110\u00e2y l\u00e0 c\u00e1c b\u1ed9 ch\u1ec9 s\u1ed1 m\u1ee5c ti\u00eau gi\u00fap \u0111\u1ed9i ng\u0169 ti\u1ebfp th\u1ecb theo d\u00f5i m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c k\u00eanh ti\u1ebfp th\u1ecb. Vi\u1ec7c t\u00ecm ki\u1ebfm c\u00e1c kh\u00e1ch h\u00e0ng m\u1edbi, x\u00e2y d\u1ef1ng m\u1ea1ng l\u01b0\u1edbi \u0111\u1ea1i l\u00fd nh\u00e0 ph\u00e2n ph\u1ed1i, c\u00e1c khu v\u1ef1c trong \u0111i\u1ec3m kinh doanh c\u00f3 hi\u1ec7u qu\u1ea3 hay kh\u00f4ng?<\/span><\/p>\r\n<h4><span class=\"ez-toc-section\" id=\"34-kpi-ban-hang\"><\/span><strong>3.4. KPI b\u00e1n h\u00e0ng<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">KPI b\u00e1n h\u00e0ng l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 gi\u00fap \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 b\u00e1n h\u00e0ng trong th\u00e1ng, vi\u1ec7c ch\u1ea1y KPI c\u00f3 \u0111\u1ea3m b\u1ea3o m\u1ee5c ti\u00eau doanh s\u1ed1 th\u00e1ng hay kh\u00f4ng?<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">C\u00e1c ch\u1ec9 s\u1ed1 KPI b\u00e1n h\u00e0ng:<\/span><\/p>\r\n<ul>\r\n<li><span style=\"font-weight: 400;\">Doanh s\u1ed1 b\u00e1n h\u00e0ng<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">S\u1ed1 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 \u0111\u00e3 b\u00e1n<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng trung b\u00ecnh<\/span><\/li>\r\n<li>S\u1ed1 kh\u00e1ch h\u00e0ng \u0111em l\u1ea1i<\/li>\r\n<\/ul>\r\n<p><em><strong>&gt;&gt;&gt;Tham kh\u1ea3o th\u00eam: <a href=\"https:\/\/muaban.net\/blog\/nhan-vien-kinh-doanh-la-gi-296483\/\" target=\"_blank\" rel=\"noopener\">Nh\u00e2n vi\u00ean kinh doanh l\u00e0 g\u00ec? Ki\u1ebfn Th\u1ee9c v\u00e0 K\u1ef9 N\u0103ng C\u1ea7n C\u00f3<\/a><\/strong><\/em><\/p>\r\n<h4><span class=\"ez-toc-section\" id=\"35-kpi-quan-ly-du-an\"><\/span><strong>3.5. KPI qu\u1ea3n l\u00fd d\u1ef1 \u00e1n<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">C\u1ea1nh tranh ng\u00e0y c\u00e0ng gay g\u1eaft, c\u00e1c c\u00f4ng ty li\u00ean t\u1ee5c ph\u1ea3i nghi\u00ean c\u1ee9u tri\u1ec3n khai c\u00e1c d\u1ef1 \u00e1n. KPI qu\u1ea3n l\u00fd d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 theo d\u00f5i ph\u1ea7n tr\u0103m \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u00e0 ti\u1ebfn \u0111\u1ed9 c\u1ee7a c\u00e1c m\u1ee5c ti\u00eau \u0111\u1ec1 ra tr\u01b0\u1edbc \u0111\u00f3. C\u00e1c d\u1ef1 \u00e1n th\u00e0nh c\u00f4ng ho\u1eb7c th\u1ea5t b\u1ea1i c\u0169ng \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 \u0111\u1ec3 k\u1ecbp th\u1eddi \u0111i\u1ec1u ch\u1ec9nh.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Ngo\u00e0i ra, KPI c\u00f2n \u0111\u01b0\u1ee3c ph\u00e2n lo\u1ea1i th\u00e0nh KPI chi\u1ebfn l\u01b0\u1ee3c v\u00e0 KPI chi\u1ebfn thu\u1eadt:<\/span><\/p>\r\n<h4><span class=\"ez-toc-section\" id=\"36-kpi-chien-luoc\"><\/span><strong>3.6. KPI chi\u1ebfn l\u01b0\u1ee3c<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">KPI chi\u1ebfn l\u01b0\u1ee3c l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 m\u1ee5c ti\u00eau mang t\u00ednh chi\u1ebfn l\u01b0\u1ee3c, t\u00e1c \u0111\u1ed9ng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn s\u1ef1 s\u1ed1ng c\u00f2n c\u1ee7a c\u00f4ng ty. C\u00e1c y\u1ebfu t\u1ed1 \u0111\u00f3 th\u01b0\u1eddng l\u00e0 ti\u1ec1n, l\u1ee3i nhu\u1eadn, doanh thu, th\u1ecb ph\u1ea7n, th\u01b0\u01a1ng hi\u1ec7u,&#8230;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">V\u00ed d\u1ee5: Doanh s\u1ed1 m\u1ee5c ti\u00eau n\u0103m nay c\u1ea7n \u0111\u1ea1t l\u00e0 12 t\u1ef7 \u0111\u1ec3 gi\u1eef v\u1eefng th\u1ecb ph\u1ea7n.<\/span><\/p>\r\n<h4><span class=\"ez-toc-section\" id=\"37-kpi-chien-thuat\"><\/span><strong>3.7. KPI chi\u1ebfn thu\u1eadt<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">KPI chi\u1ebfn thu\u1eadt l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 m\u1ee5c ti\u00eau v\u1edbi c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee5 th\u1ec3 nh\u1eb1m gi\u00fap c\u00f4ng ty \u0111\u1ebfn g\u1ea7n h\u01a1n \u0111\u1ea1t m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">V\u00ed d\u1ee5: theo m\u1ee5c ti\u00eau 12 t\u1ef7\/n\u0103m, doanh s\u1ed1 trung b\u00ecnh c\u1ea7n \u0111\u1ea1t m\u1ed7i th\u00e1ng l\u00e0 1 t\u1ef7 v\u1edbi 1000 kh\u00e1ch h\u00e0ng. \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c 1000 kh\u00e1ch h\u00e0ng, b\u1ed9 ph\u1eadn Kinh doanh mang v\u1ec1 bao nhi\u00eau kh\u00e1ch, ph\u00f2ng Marketing mang v\u1ec1 bao nhi\u00eau,&#8230;<\/span><\/p>\r\n<p><strong><em>&gt;&gt;&gt;Tham kh\u1ea3o th\u00eam: Dashboard l\u00e0 g\u00ec? L\u1ee3i \u00edch mang l\u1ea1i c\u1ee7a m\u1ed9t doanh nghi\u1ec7p khi s\u1eed d\u1ee5ng KPI Dashboard s\u1ebd nh\u01b0 th\u1ebf n\u00e0o?<\/em><\/strong><\/p>\r\n<figure id=\"attachment_299285\" aria-describedby=\"caption-attachment-299285\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-299285 size-full\" src=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145530\/kpi-la-gi-5.jpg\" alt=\"KPI l\u00e0 g\u00ec? Ph\u00e2n lo\u1ea1i KPI v\u00e0 c\u00e1ch t\u00ednh l\u01b0\u01a1ng tr\u1ea3 theo KPI ng\u01b0\u1eddi \u0111i l\u00e0m c\u1ea7n bi\u1ebft\" width=\"800\" height=\"600\" title=\"\" srcset=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145530\/kpi-la-gi-5.jpg 800w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145530\/kpi-la-gi-5-768x576.jpg 768w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145530\/kpi-la-gi-5-696x522.jpg 696w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145530\/kpi-la-gi-5-150x113.jpg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-299285\" class=\"wp-caption-text\">KPI l\u00e0 g\u00ec? Ph\u00e2n lo\u1ea1i KPI v\u00e0 c\u00e1ch t\u00ednh l\u01b0\u01a1ng tr\u1ea3 theo KPI ng\u01b0\u1eddi \u0111i l\u00e0m c\u1ea7n bi\u1ebft<\/figcaption><\/figure>\r\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"4-cach-xay-dung-he-thong-kpi-hieu-qua-cho-doanh-nghiep\"><\/span><strong>4. C\u00e1ch x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPI hi\u1ec7u qu\u1ea3 cho doanh nghi\u1ec7p<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Sau khi hi\u1ec3u r\u00f5 KPI l\u00e0 g\u00ec, b\u1ea1n c\u1ea7n t\u00ecm hi\u1ec3u c\u00e1ch x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPI hi\u1ec7u qu\u1ea3 cho doanh nghi\u1ec7p c\u0169ng nh\u01b0 c\u00e1c c\u00e1c nh\u00e2n. X\u00e2y d\u1ef1ng ch\u1ec9 s\u1ed1 KPI kh\u00f4ng \u0111\u01a1n gi\u1ea3n ch\u00fat n\u00e0o. M\u1ed9t b\u1ed9 KPI \u0111\u1ee7 th\u00e1ch th\u1ee9c s\u1ebd gi\u00fap c\u00e1 nh\u00e2n, ph\u00f2ng ban ph\u00e1t tri\u1ec3n v\u00e0 ng\u01b0\u1ee3c l\u1ea1i, m\u1ed9t b\u1ed9 KPI qu\u00e1 th\u1ea5p ho\u1eb7c kh\u00f4ng kh\u1ea3 thi s\u1ebd ph\u1ea3n \u00e1nh kh\u00f4ng \u0111\u00fang t\u00ecnh h\u00ecnh doanh nghi\u1ec7p, g\u00e2y l\u00e3ng ph\u00ed ngu\u1ed3n l\u1ef1c v\u00e0 \u1ea3nh h\u01b0\u1edfng t\u1edbi \u0111\u1ecbnh h\u01b0\u1edbng m\u1ee5c ti\u00eau chung.<\/span><\/p>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u0110\u1ec3 x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPI hi\u1ec7u qu\u1ea3 c\u1ea7n tu\u00e2n th\u1ee7 quy tr\u00ecnh c\u00e1c b\u01b0\u1edbc d\u01b0\u1edbi \u0111\u00e2y:<\/span><\/p>\r\n<h4 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"41-tieu-chi-lua-chon-bo-chi-so-kpi-tot\"><\/span><b>4.1. Ti\u00eau ch\u00ed l\u1ef1a ch\u1ecdn b\u1ed9 ch\u1ec9 s\u1ed1 KPI t\u1ed1t<\/b><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">B\u1ed9 KPI c\u1ea7n \u0111\u1ea3m b\u1ea3o ti\u00eau ch\u00ed SMART bao g\u1ed3m:<\/span><\/p>\r\n<ul style=\"text-align: justify;\">\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Specific: C\u1ee5 th\u1ec3<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Measurable: \u0110o l\u01b0\u1eddng \u0111\u01b0\u1ee3c<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Achievable: C\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Realistic: Th\u1ef1c t\u1ebf<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Time: C\u00f3 m\u1ed1c th\u1eddi gian c\u1ee5 th\u1ec3<\/span><\/li>\r\n<\/ul>\r\n<p><em><strong>&gt;&gt;&gt;Tham kh\u1ea3o th\u00eam: <a href=\"https:\/\/muaban.net\/blog\/smart-goals-121927\/\" target=\"_blank\" rel=\"noopener\">Smart Goals l\u00e0 g\u00ec? Gi\u1ea3i th\u00edch \u00fd ngh\u0129a c\u1ee5m t\u1eeb trong Smart Goals<\/a><\/strong><\/em><\/p>\r\n<h4 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"42-lua-chon-kpi-phu-hop\"><\/span><b>4.2. L\u1ef1a ch\u1ecdn KPI ph\u00f9 h\u1ee3p<\/b><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">M\u1ed7i c\u00e1 nh\u00e2n, ph\u00f2ng ban s\u1ebd c\u00f3 b\u1ed9 ch\u1ec9 s\u1ed1 KPI kh\u00e1c nhau. B\u1ea1n c\u1ea7n d\u1ef1a v\u00e0o c\u00e1c y\u1ebfu t\u1ed1 sau \u0111\u1ec3 l\u1ef1a ch\u1ecdn KPI ph\u00f9 h\u1ee3p nh\u1ea5t:<\/span><\/p>\r\n<ul style=\"text-align: justify;\">\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">KPI t\u1eadp trung \u0111\u00fang tr\u1ecdng t\u00e2m c\u1ee7a m\u1ee5c ti\u00eau. C\u00e1c KPI n\u00e0y th\u01b0\u1eddng l\u00e0 c\u00e1c c\u00f4ng vi\u1ec7c ch\u00ednh m\u00e0 c\u00e1 nh\u00e2n\/ph\u00f2ng ban th\u1ef1c hi\u1ec7n. Nh\u01b0ng thay v\u00ec ch\u1ecdn h\u1ebft, b\u1ea1n n\u00ean ch\u1eaft l\u1ecdc c\u00e1c KPI c\u00f3 t\u00ednh \u0111\u00f3ng g\u00f3p cao cho m\u1ee5c ti\u00eau chung. B\u1ed9 KPI c\u1ea7n ch\u1ea5t l\u01b0\u1ee3ng h\u01a1n l\u00e0 s\u1ed1 l\u01b0\u1ee3ng. Nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p \u0111\u1eb7t KPI qu\u00e1 nhi\u1ec1u nh\u01b0ng kh\u00f4ng \u0111em l\u1ea1i gi\u00e1 tr\u1ecb hay ph\u00f9 h\u1ee3p m\u1ee5c ti\u00eau chung.<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">KPI \u1ea3nh h\u01b0\u1edfng t\u1edbi v\u1edbi m\u1ee5c ti\u00eau ph\u00f2ng ban v\u00e0 c\u00f4ng ty. Ngh\u0129a l\u00e0 n\u1ebfu c\u00e1c nh\u00e2n\/ph\u00f2ng ban \u0111\u00f3 ho\u00e0n th\u00e0nh KPI n\u00e0y, m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u00f4ng ty \u0111\u00e3 \u0111\u1ec1 ra tr\u01b0\u1edbc \u0111\u00f3 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c.<\/span><\/li>\r\n<\/ul>\r\n<figure id=\"attachment_299286\" aria-describedby=\"caption-attachment-299286\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-299286 size-full\" src=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145547\/kpi-la-gi-6.jpg\" alt=\"KPI l\u00e0 g\u00ec? X\u00e2y d\u1ef1ng KPI theo ti\u00eau ch\u00ed SMART\" width=\"800\" height=\"600\" title=\"\" srcset=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145547\/kpi-la-gi-6.jpg 800w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145547\/kpi-la-gi-6-768x576.jpg 768w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145547\/kpi-la-gi-6-696x522.jpg 696w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145547\/kpi-la-gi-6-150x113.jpg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-299286\" class=\"wp-caption-text\">KPI l\u00e0 g\u00ec? X\u00e2y d\u1ef1ng KPI theo ti\u00eau ch\u00ed SMART<\/figcaption><\/figure>\r\n<h4 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"43-cac-buoc-xay-dung-kpi-hieu-qua\"><\/span><b style=\"font-family: Verdana, BlinkMacSystemFont, -apple-system, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif; color: initial;\"><b>4.<\/b>3. C\u00e1c b\u01b0\u1edbc x\u00e2y d\u1ef1ng KPI hi\u1ec7u qu\u1ea3<\/b><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p style=\"text-align: justify;\"><b>B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh ch\u1ee7 th\u1ec3 ch\u00ednh th\u1ef1c hi\u1ec7n KPI<\/b><\/p>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">B\u1ed9 KPI x\u00e2y d\u1ef1ng cho c\u00e1 nh\u00e2n hay ph\u00f2ng ban. Ch\u1ee7 th\u1ec3 x\u00e2y d\u1ef1ng KPI ph\u1ea3i l\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u00f3 chuy\u00ean m\u00f4n t\u1ed1t, n\u1eafm gi\u1eef vai tr\u00f2 quan tr\u1ecdng c\u1ee7a d\u1ef1 \u00e1n. Th\u01b0\u1eddng h\u1ecd l\u00e0 c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd, tr\u01b0\u1edfng b\u1ed9 ph\u1eadn ph\u00f2ng ban, nh\u1eefng ng\u01b0\u1eddi hi\u1ec3u r\u00f5 KPI l\u00e0 g\u00ec.<\/span><\/p>\r\n<p style=\"text-align: justify;\"><b>B\u01b0\u1edbc 2: X\u00e1c \u0111\u1ecbnh r\u00f5 ch\u1ee9c n\u0103ng, nhi\u1ec7m v\u1ee5 ph\u00f2ng ban v\u00e0 t\u1eebng c\u00e1 nh\u00e2n.<\/b><\/p>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Tr\u01b0\u1edbc ti\u00ean, c\u1ea7n x\u00e1c \u0111\u1ecbnh r\u00f5 m\u1ee5c ti\u00eau l\u1edbn c\u1ea7n ho\u00e0n th\u00e0nh \u1edf c\u1ea5p c\u00f4ng ty v\u1edbi c\u00e1c KPI li\u00ean quan t\u1edbi c\u00e1c ph\u00f2ng ban. Sau \u0111\u00f3, c\u0103n c\u1ee9 v\u00e0o tr\u00e1ch nhi\u1ec7m, ch\u1ee9c n\u0103ng c\u1ee5 th\u1ec3 c\u1ee7a t\u1eebng ph\u00f2ng ban \u0111\u1ec3 x\u00e2y d\u1ef1ng KPI g\u1eafn li\u1ec1n v\u1edbi \u0111\u1eb7c tr\u01b0ng c\u1ee7a t\u1eebng b\u1ed9 ph\u1eadn.<\/span><\/p>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Khi \u0111\u00e3 c\u00f3 b\u1ed9 KPI chung c\u1ee7a ph\u00f2ng ban, c\u00e1c KPI cho t\u1eebng c\u00e1 nh\u00e2n s\u1ebd \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng, b\u00f3c t\u00e1ch t\u1eeb KPI chung v\u00e0 c\u0103n c\u1ee9 theo chuy\u00ean m\u00f4n t\u1eebng ng\u01b0\u1eddi. M\u1ed7i c\u00e1 nh\u00e2n c\u1ea7n hi\u1ec3u r\u00f5 KPI l\u00e0 g\u00ec c\u0169ng nh\u01b0 hi\u1ec3u r\u00f5 nh\u1eefng nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3 v\u00e0 th\u1eddi gian ho\u00e0n th\u00e0nh \u0111\u1ec3 th\u00fac \u0111\u1ea9y c\u00e1c nh\u00e2n s\u1ef1 l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c, hi\u1ec7u qu\u1ea3.<\/span><\/p>\r\n<p style=\"text-align: justify;\"><b>B\u01b0\u1edbc 3: X\u00e1c \u0111\u1ecbnh KPI tr\u1ecdng t\u00e2m<\/b><\/p>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">T\u1eeb b\u1ed9 KPI l\u00e0 g\u00ec cho ph\u00f2ng ban v\u00e0 c\u00e1 nh\u00e2n, c\u1ea7n ch\u1eaft l\u1ecdc v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 quan tr\u1ecdng, \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp t\u1edbi m\u1ee5c ti\u00eau chung.<\/span><\/p>\r\n<p style=\"text-align: justify;\"><b>B\u01b0\u1edbc 4: X\u00e1c \u0111\u1ecbnh khung \u0111i\u1ec3m cho t\u1eebng ch\u1ec9 s\u1ed1 KPI<\/b><\/p>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">M\u1ed7i KPI tr\u1ecdng t\u00e2m l\u1ea1i c\u00f3 \u0111\u1ed9 quan tr\u1ecdng v\u00e0 m\u1ee9c \u0111i\u1ec3m \u0111\u00e1nh gi\u00e1 kh\u00e1c nhau. B\u1ea1n c\u1ea7n x\u00e1c \u0111\u1ecbnh v\u00e0 \u0111\u1eb7t khung \u0111i\u1ec3m cho t\u1eebng KPI. B\u1edfi \u0111\u00e2y l\u00e0 m\u1ed9t trong nh\u1eefng <a title=\"ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean gi\u00fap \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c hi\u1ec7u qu\u1ea3 nh\u1ea5t!\" href=\"https:\/\/muaban.net\/blog\/tieu-chi-danh-gia-nhan-vien-giup-danh-gia-nang-luc-hieu-qua-nhat-73518\/\" target=\"_blank\" rel=\"noopener\" class=\"broken_link\">ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean gi\u00fap \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c hi\u1ec7u qu\u1ea3 nh\u1ea5t!<\/a><\/span><\/p>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">V\u00ed d\u1ee5: B\u1ed9 KPI tr\u1ecdng t\u00e2m c\u1ee7a nh\u00e2n vi\u00ean A bao g\u1ed3m 3 nhi\u1ec7m v\u1ee5: nhi\u1ec7m v\u1ee5 I (chi\u1ebfm 50% t\u1ec9 tr\u1ecdng), nhi\u1ec7m v\u1ee5 II (chi\u1ebfm 30%) v\u00e0 nhi\u1ec7m v\u1ee5 III (20%).<\/span><\/p>\r\n<p style=\"text-align: justify;\"><b>B\u01b0\u1edbc 5: \u0110o l\u01b0\u1eddng &#8211; \u0110i\u1ec1u ch\u1ec9nh<\/b><\/p>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Hi\u1ec3u r\u00f5 KPI l\u00e0 g\u00ec, c\u00e1 nh\u00e2n s\u1ebd d\u1ec5 d\u00e0ng th\u1ef1c hi\u1ec7n KPI. Sau m\u1ed9t th\u1eddi gian, nh\u00e0 qu\u1ea3n l\u00fd s\u1ebd t\u1ed5ng h\u1ee3p k\u1ebft qu\u1ea3 m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n, ph\u00f2ng ban v\u00e0 ti\u1ebfn h\u00e0nh \u0111\u00e1nh gi\u00e1 to\u00e0n di\u1ec7n. N\u1ebfu c\u1ea3m th\u1ea5y KPI kh\u00f4ng h\u1ee3p l\u00fd ho\u1eb7c qu\u00e1 cao so v\u1edbi kh\u1ea3 n\u0103ng th\u1ef1c hi\u1ec7n th\u00ec b\u1ea1n ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i sao cho h\u1ee3p l\u00fd ho\u1eb7c th\u00fac \u0111\u1ea9y c\u00e1 nh\u00e2n c\u1ed1 g\u1eafng h\u01a1n \u0111\u1ec3 ho\u00e0n th\u00e0nh \u0111\u00fang KPI \u0111\u00e3 \u0111\u1ec1 ra.<\/span><\/p>\r\n<figure id=\"attachment_299287\" aria-describedby=\"caption-attachment-299287\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-299287 size-full\" src=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145603\/kpi-la-gi-7.jpg\" alt=\"X\u00e2y d\u1ef1ng ch\u1ec9 s\u1ed1 KPI kh\u00f4ng \u0111\u01a1n gi\u1ea3n ch\u00fat n\u00e0o. M\u1ed9t b\u1ed9 KPI \u0111\u1ee7 th\u00e1ch th\u1ee9c s\u1ebd gi\u00fap c\u00e1 nh\u00e2n, ph\u00f2ng ban ph\u00e1t tri\u1ec3n\" width=\"800\" height=\"600\" title=\"\" srcset=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145603\/kpi-la-gi-7.jpg 800w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145603\/kpi-la-gi-7-768x576.jpg 768w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145603\/kpi-la-gi-7-696x522.jpg 696w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145603\/kpi-la-gi-7-150x113.jpg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-299287\" class=\"wp-caption-text\">X\u00e2y d\u1ef1ng ch\u1ec9 s\u1ed1 KPI kh\u00f4ng \u0111\u01a1n gi\u1ea3n ch\u00fat n\u00e0o. M\u1ed9t b\u1ed9 KPI \u0111\u1ee7 th\u00e1ch th\u1ee9c s\u1ebd gi\u00fap c\u00e1 nh\u00e2n, ph\u00f2ng ban ph\u00e1t tri\u1ec3n<\/figcaption><\/figure>\r\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"5-xu-ly-mot-so-tinh-huong-voi-kpi\"><\/span><strong>5. X\u1eed l\u00fd m\u1ed9t s\u1ed1 t\u00ecnh hu\u1ed1ng v\u1edbi KPI<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Th\u1ef1c t\u1ebf nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p vi\u1ec7c kh\u00f4ng hi\u1ec3u KPI l\u00e0 g\u00ec, ch\u1ea1y KPI kh\u00f4ng \u0111\u1ea1t ti\u1ebfn \u0111\u1ed9 nh\u01b0 k\u1ebf ho\u1ea1ch \u0111\u1ec1 ra. Nguy\u00ean nh\u00e2n c\u00f3 th\u1ec3 \u0111\u1ebfn t\u1eeb l\u00ed do kh\u00e1ch quan l\u1eabn ch\u1ee7 quan:<\/span><\/p>\r\n<ul style=\"text-align: justify;\">\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">KPI \u0111\u1eb7t qu\u00e1 cao, kh\u00f4ng th\u1ef1c t\u1ebf<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">KPI ch\u01b0a \u0111\u1ea1t ti\u00eau chu\u1ea9n SMART<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">T\u1eeb ph\u00eda nh\u00e0 qu\u1ea3n l\u00fd: s\u1ef1 gi\u00e1m s\u00e1t qu\u00e1 g\u00f2 b\u00f3, ho\u1eb7c kh\u00f4ng \u0111\u1ee7 kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">T\u1eeb ph\u00eda nh\u00e2n vi\u00ean: thi\u1ebfu chuy\u00ean m\u00f4n, thi\u1ebfu s\u1ef1 n\u1ed7 l\u1ef1c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o KPI<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">T\u1eeb kh\u00e1ch quan: bi\u1ebfn \u0111\u1ed9ng th\u1ecb tr\u01b0\u1eddng, \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh,&#8230;<\/span><\/li>\r\n<\/ul>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">C\u00f3 hai t\u00ecnh hu\u1ed1ng ph\u1ed5 bi\u1ebfn th\u01b0\u1eddng x\u1ea3y ra v\u1edbi KPI d\u01b0\u1edbi \u0111\u00e2y:<\/span><\/p>\r\n<h4 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"51-dat-kpi-chien-thuat-nhung-khong-dat-kpi-chien-luoc\"><\/span><strong>5.1. \u0110\u1ea1t KPI chi\u1ebfn thu\u1eadt nh\u01b0ng kh\u00f4ng \u0111\u1ea1t KPI chi\u1ebfn l\u01b0\u1ee3c<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">T\u1eeb kh\u00e1i ni\u1ec7m KPI l\u00e0 g\u00ec, ta th\u1ea5y KPI chi\u1ebfn l\u01b0\u1ee3c l\u1ea1i gi\u1eef vai tr\u00f2 quan tr\u1ecdng h\u01a1n KPI chi\u1ebfn thu\u1eadt b\u1edfi n\u00f3 mang t\u00ednh \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn m\u1ee5c ti\u00eau chung c\u1ee7a c\u00f4ng ty.<\/span><\/p>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">N\u1ebfu ch\u1ec9 \u0111\u1ea1t KPI chi\u1ebfn thu\u1eadt nh\u01b0ng kh\u00f4ng \u0111\u1ea1t KPI chi\u1ebfn l\u01b0\u1ee3c th\u00ec coi nh\u01b0 ch\u01b0a th\u1ef1c thi t\u1ed1t k\u1ebf ho\u1ea1ch \u1ea5y. C\u1ea7n xem x\u00e9t l\u1ea1i KPI l\u00e0 g\u00ec v\u1edbi b\u1ed9 ch\u1ec9 s\u1ed1 ra sao? C\u00f3 \u0111\u00fang h\u01b0\u1edbng, h\u1ed7 tr\u1ee3 v\u00e0 \u0111\u00f3ng g\u00f3p cho KPI chi\u1ebfn l\u01b0\u1ee3c hay kh\u00f4ng? Ho\u1eb7c KPI chi\u1ebfn thu\u1eadt thi\u1ebfu th\u00e1ch th\u1ee9c, d\u1ec5 d\u00e0ng \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u0169ng c\u00f3 th\u1ec3 l\u00e0m cho KPI chi\u1ebfn l\u01b0\u1ee3c kh\u00f3 ho\u00e0n th\u00e0nh.<\/span><\/p>\r\n<p><em><strong>&gt;&gt;&gt;Tham kh\u1ea3o th\u00eam: <a href=\"https:\/\/muaban.net\/blog\/chien-luoc-xuc-tien-la-gi-179091\/\" target=\"_blank\" rel=\"noopener\" class=\"broken_link\">Chi\u1ebfn l\u01b0\u1ee3c x\u00fac ti\u1ebfn l\u00e0 g\u00ec? C\u00e1c c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 cho chi\u1ebfn l\u01b0\u1ee3c c\u1ef1c hi\u1ec7u qu\u1ea3<\/a><\/strong><\/em><\/p>\r\n<figure id=\"attachment_299289\" aria-describedby=\"caption-attachment-299289\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-299289 size-full\" src=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145621\/kpi-la-gi-8.jpg\" alt=\"\u0110\u1ea1t KPI chi\u1ebfn thu\u1eadt nh\u01b0ng kh\u00f4ng \u0111\u1ea1t KPI chi\u1ebfn l\u01b0\u1ee3c\" width=\"800\" height=\"600\" title=\"\" srcset=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145621\/kpi-la-gi-8.jpg 800w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145621\/kpi-la-gi-8-768x576.jpg 768w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145621\/kpi-la-gi-8-696x522.jpg 696w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145621\/kpi-la-gi-8-150x113.jpg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-299289\" class=\"wp-caption-text\">\u0110\u1ea1t KPI chi\u1ebfn thu\u1eadt nh\u01b0ng kh\u00f4ng \u0111\u1ea1t KPI chi\u1ebfn l\u01b0\u1ee3c<\/figcaption><\/figure>\r\n<h4 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"52-kpi-chien-thuat-khong-dat\"><\/span><strong>5.2. KPI chi\u1ebfn thu\u1eadt kh\u00f4ng \u0111\u1ea1t<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">N\u1ebfu KPI chi\u1ebfn thu\u1eadt kh\u00f4ng \u0111\u1ea1t, c\u1ea7n xem l\u1ea1i ch\u1ec9 s\u1ed1 KPI \u0111\u00e3 \u0111\u1ec1 ra v\u00e0 xem l\u1ea1i n\u0103ng l\u1ef1c chuy\u00ean m\u00f4n c\u1ee7a nh\u00e2n vi\u00ean:<\/span><\/p>\r\n<ul style=\"text-align: justify;\">\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">KPI chi\u1ebfn thu\u1eadt qu\u00e1 kh\u00f3, kh\u00f4ng kh\u1ea3 thi, kh\u00f4ng \u0111\u1ea3m b\u1ea3o ti\u00eau ch\u00ed SMART,&#8230;<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">N\u0103ng l\u1ef1c chuy\u00ean m\u00f4n c\u1ee7a nh\u00e2n vi\u00ean kh\u00f4ng \u0111\u1ee7 \u0111\u1ec3 ch\u1ea1y KPI ho\u1eb7c ch\u01b0a hi\u1ec3u r\u00f5 KPI l\u00e0 g\u00ec?<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ng\u01b0\u1eddi qu\u1ea3n l\u00fd ch\u01b0a theo s\u00e1t ho\u1eb7c kh\u00f4ng \u0111\u1ee7 kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd.<\/span><\/li>\r\n<\/ul>\r\n<figure id=\"attachment_299290\" aria-describedby=\"caption-attachment-299290\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-299290 size-full\" src=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145638\/kpi-la-gi-9.jpg\" alt=\"N\u1ebfu KPI chi\u1ebfn thu\u1eadt kh\u00f4ng \u0111\u1ea1t, c\u1ea7n xem l\u1ea1i ch\u1ec9 s\u1ed1 KPI \u0111\u00e3 \u0111\u1ec1 ra v\u00e0 xem l\u1ea1i n\u0103ng l\u1ef1c chuy\u00ean m\u00f4n c\u1ee7a nh\u00e2n vi\u00ean\" width=\"800\" height=\"600\" title=\"\" srcset=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145638\/kpi-la-gi-9.jpg 800w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145638\/kpi-la-gi-9-768x576.jpg 768w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145638\/kpi-la-gi-9-696x522.jpg 696w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145638\/kpi-la-gi-9-150x113.jpg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-299290\" class=\"wp-caption-text\">N\u1ebfu KPI chi\u1ebfn thu\u1eadt kh\u00f4ng \u0111\u1ea1t, c\u1ea7n xem l\u1ea1i ch\u1ec9 s\u1ed1 KPI \u0111\u00e3 \u0111\u1ec1 ra v\u00e0 xem l\u1ea1i n\u0103ng l\u1ef1c chuy\u00ean m\u00f4n c\u1ee7a nh\u00e2n vi\u00ean<\/figcaption><\/figure>\r\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"6-luong-tra-theo-kpi-duoc-tinh-nhu-the-nao\"><\/span><strong>6. L\u01b0\u01a1ng tr\u1ea3 theo KPI \u0111\u01b0\u1ee3c t\u00ednh nh\u01b0 th\u1ebf n\u00e0o?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Ngo\u00e0i vi\u1ec7c gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc KPI l\u00e0 g\u00ec, Mua B\u00e1n s\u1ebd c\u00f9ng b\u1ea1n \u0111i t\u00ecm c\u00e2u tr\u1ea3 l\u1eddi cho c\u00e2u h\u1ecfi: \u201cL\u01b0\u01a1ng tr\u1ea3 theo KPI \u0111\u01b0\u1ee3c t\u00ednh nh\u01b0 n\u00e0o\u201d? B\u1edfi l\u01b0\u01a1ng v\u00e0 th\u01b0\u1edfng l\u00e0 hai y\u1ebfu t\u1ed1 g\u1eafn li\u1ec1n v\u1edbi c\u00f4ng s\u1ee9c m\u00e0 b\u1ea1n \u0111\u00e3 b\u1ecf ra.<\/span><\/p>\r\n<h4 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"61-tinh-luong-hieu-qua-theo-he-so-kpi\"><\/span><strong>6.1. T\u00ednh l\u01b0\u01a1ng hi\u1ec7u qu\u1ea3 theo h\u1ec7 s\u1ed1 KPI<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">H\u1ec7 th\u1ed1ng l\u01b0\u01a1ng \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng g\u1ed3m ba y\u1ebfu t\u1ed1:<\/span><\/p>\r\n<ul style=\"text-align: justify;\">\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Position \u2013 V\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c: c\u0103n c\u1ee9 x\u00e1c \u0111\u1ecbnh khung l\u01b0\u01a1ng c\u01a1 b\u1ea3n, c\u00f3 \u0111\u1ed1i chi\u1ebfu v\u1edbi th\u1ecb tr\u01b0\u1eddng.<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Person \u2013 N\u0103ng l\u1ef1c c\u00e1 nh\u00e2n: c\u0103n c\u1ee9 x\u1ebfp b\u1eadc l\u01b0\u01a1ng.<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Performance \u2013 K\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c: c\u0103n c\u1ee9 t\u00ednh l\u01b0\u01a1ng th\u1ef1c t\u1ebf.<\/span><\/li>\r\n<\/ul>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">C\u00f3 hai c\u00e1ch tr\u1ea3 l\u01b0\u01a1ng theo h\u1ec7 s\u1ed1 KPI:<\/span><\/p>\r\n<p style=\"text-align: justify;\"><b>Tr\u1ea3 l\u01b0\u01a1ng 2P:<\/b><span style=\"font-weight: 400;\"> Tr\u1ea3 l\u01b0\u01a1ng theo v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c v\u00e0 k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c. Hi\u1ec3u \u0111\u01a1n gi\u1ea3n \u0111\u00e2y l\u00e0 vi\u1ec7c tr\u1ea3 l\u01b0\u01a1ng c\u1ed1 \u0111\u1ecbnh theo v\u1ecb tr\u00ed ch\u1ee9c danh v\u1edbi k\u1ebft qu\u1ea3 \u0111\u1ea1t \u0111\u01b0\u1ee3c trong th\u00e1ng, c\u0103n c\u1ee9 v\u00e0o khung \u0111i\u1ec3m trong b\u1ed9 KPI.<\/span><\/p>\r\n<p style=\"text-align: justify;\"><b>Tr\u1ea3 l\u01b0\u01a1ng 3P: <\/b><span style=\"font-weight: 400;\">\u00a0d\u1ef1a tr\u00ean v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c, n\u0103ng l\u1ef1c c\u00e1 nh\u00e2n v\u00e0 k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c. C\u00e1ch t\u00ednh l\u01b0\u01a1ng tr\u1ea3 theo KPI n\u00e0y \u0111\u01b0\u1ee3c kh\u00e1 nhi\u1ec1u doanh nghi\u1ec7p l\u1edbn nh\u1ecf \u00e1p d\u1ee5ng v\u00ec ngo\u00e0i l\u01b0\u01a1ng c\u1ee9ng, nh\u00e2n vi\u00ean c\u00f2n \u0111\u01b0\u1ee3c h\u01b0\u1edfng th\u00eam l\u01b0\u01a1ng hi\u1ec7u qu\u1ea3, n\u0103ng su\u1ea5t c\u00f4ng vi\u1ec7c. C\u00e1ch tr\u1ea3 l\u01b0\u01a1ng n\u00e0y c\u0169ng k\u00edch th\u00edch tinh th\u1ea7n ph\u1ea5n \u0111\u1ea5u c\u1ee7a nh\u00e2n vi\u00ean.<\/span><\/p>\r\n<p><em><strong>&gt;&gt;&gt;Tham kh\u1ea3o th\u00eam:\u00a0<a href=\"https:\/\/muaban.net\/blog\/quy-luong-la-gi-291377\/\" target=\"_blank\" rel=\"noopener\" class=\"broken_link\">Qu\u1ef9 l\u01b0\u01a1ng l\u00e0 g\u00ec? Quy \u0111\u1ecbnh v\u00e0 c\u00e1ch l\u1eadp k\u1ebf ho\u1ea1ch qu\u1ef9 l\u01b0\u01a1ng<\/a><\/strong><\/em><\/p>\r\n<h4 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"62-tinh-thuong-theo-kpi\"><\/span><strong>6.2. T\u00ednh th\u01b0\u1edfng theo KPI<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">C\u00e1ch n\u00e0y \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng v\u1edbi nh\u1eefng doanh nghi\u1ec7p kh\u00f4ng mu\u1ed1n thay \u0111\u1ed5i qu\u00e1 nhi\u1ec1u quy ch\u1ebf l\u01b0\u01a1ng hi\u1ec7n t\u1ea1i nh\u01b0ng v\u1eabn mu\u1ed1n \u00e1p d\u1ee5ng KPI \u0111\u1ec3 ng\u01b0\u1eddi lao \u0111\u1ed9ng c\u00f3 \u0111\u1ed9ng l\u1ef1c ph\u1ea5n \u0111\u1ea5u.<\/span><\/p>\r\n<figure id=\"attachment_299292\" aria-describedby=\"caption-attachment-299292\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-299292 size-full\" src=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145658\/kpi-la-gi-10.jpg\" alt=\"L\u01b0\u01a1ng tr\u1ea3 theo KPI \u0111\u01b0\u1ee3c c\u00e1c c\u00f4ng ty t\u00ednh nh\u01b0 th\u1ebf n\u00e0o?\" width=\"800\" height=\"600\" title=\"\" srcset=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145658\/kpi-la-gi-10.jpg 800w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145658\/kpi-la-gi-10-768x576.jpg 768w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145658\/kpi-la-gi-10-696x522.jpg 696w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145658\/kpi-la-gi-10-150x113.jpg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-299292\" class=\"wp-caption-text\">L\u01b0\u01a1ng tr\u1ea3 theo KPI \u0111\u01b0\u1ee3c c\u00e1c c\u00f4ng ty t\u00ednh nh\u01b0 th\u1ebf n\u00e0o?<\/figcaption><\/figure>\r\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"7-thac-mac-ve-luong-kpi\"><\/span><strong>7. Th\u1eafc m\u1eafc v\u1ec1 l\u01b0\u01a1ng KPI<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p>B\u00ean c\u1ea1nh th\u1eafc m\u1eafc v\u1ec1 KPI l\u00e0 g\u00ec? Nhi\u1ec1u ng\u01b0\u1eddi \u0111i l\u00e0m c\u0169ng th\u1eafc m\u1eafc v\u1ec1 l\u01b0\u01a1ng KPI:<\/p>\r\n<h4 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"71-khong-dat-kpi-doanh-nghiep-co-duoc-tru-luong-nhan-vien-khong\"><\/span><strong>7.1. Kh\u00f4ng \u0111\u1ea1t KPI, doanh nghi\u1ec7p c\u00f3 \u0111\u01b0\u1ee3c tr\u1eeb l\u01b0\u01a1ng nh\u00e2n vi\u00ean kh\u00f4ng?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Nhi\u1ec1u doanh nghi\u1ec7p quy \u0111\u1ecbnh th\u01b0\u1edfng ph\u1ea1t KPI v\u1edbi \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh. T\u00f9y theo m\u1ee9c \u0111\u1ed9 kh\u00f4ng ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5 m\u00e0 ng\u01b0\u1eddi lao \u0111\u1ed9ng s\u1ebd b\u1ecb tr\u1eeb m\u1ed9t s\u1ed1 ti\u1ec1n nh\u1ea5t \u0111\u1ecbnh. Tuy nhi\u00ean theo B\u1ed9 lu\u1eadt Lao \u0111\u1ed9ng 2019, ch\u1ec9 c\u00f3 duy nh\u1ea5t m\u1ed9t tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c tr\u1eeb l\u01b0\u01a1ng ng\u01b0\u1eddi lao \u0111\u1ed9ng:<\/span><\/p>\r\n<p style=\"text-align: justify;\"><b>\u0110i\u1ec1u 102. <\/b><strong>Kh\u1ea5u tr\u1eeb ti\u1ec1n l\u01b0\u01a1ng:<\/strong> <span style=\"font-family: Verdana, BlinkMacSystemFont, -apple-system, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif; color: initial;\">Ng\u01b0\u1eddi s\u1eed d\u1ee5ng lao \u0111\u1ed9ng ch\u1ec9 \u0111\u01b0\u1ee3c kh\u1ea5u tr\u1eeb ti\u1ec1n l\u01b0\u01a1ng c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng \u0111\u1ec3 b\u1ed3i th\u01b0\u1eddng thi\u1ec7t h\u1ea1i do l\u00e0m h\u01b0 h\u1ecfng d\u1ee5ng c\u1ee5, thi\u1ebft b\u1ecb, t\u00e0i s\u1ea3n c\u1ee7a ng\u01b0\u1eddi s\u1eed d\u1ee5ng lao \u0111\u1ed9ng theo quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u 129 c\u1ee7a B\u1ed9 lu\u1eadt n\u00e0y.<\/span><\/p>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Th\u1ef1c t\u1ebf hi\u1ec7n nay nhi\u1ec1u c\u00f4ng ty tr\u1ea3 l\u01b0\u01a1ng bao g\u1ed3m l\u01b0\u01a1ng c\u1ee9ng v\u00e0 th\u01b0\u1edfng. B\u1ea1n c\u1ea7n trao \u0111\u1ed5i k\u0129 trong bu\u1ed5i ph\u1ecfng v\u1ea5n. N\u1ebfu kh\u00f4ng \u0111\u1ea1t KPI, doanh nghi\u1ec7p tr\u1eeb l\u01b0\u01a1ng c\u1ee9ng c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng l\u00e0 tr\u00e1i lu\u1eadt. T\u00f9y v\u00e0o s\u1ed1 l\u01b0\u1ee3ng ng\u01b0\u1eddi lao \u0111\u1ed9ng b\u1ecb vi ph\u1ea1m m\u00e0 doanh nghi\u1ec7p c\u00f3 th\u1ec3 b\u1ecb ph\u1ea1t t\u1eeb 05 &#8211; 50 tri\u1ec7u \u0111\u1ed3ng.<\/span><\/p>\r\n<h4 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"72-luong-kpi-co-liet-ke-vao-muc-dong-bao-hiem-xa-hoi-khong\"><\/span><strong>7.2. L\u01b0\u01a1ng KPI c\u00f3 li\u1ec7t k\u00ea v\u00e0o m\u1ee5c \u0111\u00f3ng b\u1ea3o hi\u1ec3m x\u00e3 h\u1ed9i kh\u00f4ng?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Kho\u1ea3n 26 \u0110i\u1ec1u 1 Th\u00f4ng t\u01b0 06\/2021\/TT-BL\u0110TBXH, ti\u1ec1n l\u01b0\u01a1ng th\u00e1ng \u0111\u00f3ng b\u1ea3o hi\u1ec3m x\u00e3 h\u1ed9i (BHXH) g\u1ed3m m\u1ee9c l\u01b0\u01a1ng, ph\u1ee5 c\u1ea5p l\u01b0\u01a1ng v\u00e0 c\u00e1c kho\u1ea3n b\u1ed5 sung kh\u00e1c x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c m\u1ee9c ti\u1ec1n c\u1ee5 th\u1ec3 c\u00f9ng v\u1edbi m\u1ee9c l\u01b0\u01a1ng th\u1ecfa thu\u1eadn trong h\u1ee3p \u0111\u1ed3ng lao \u0111\u1ed9ng v\u00e0 tr\u1ea3 th\u01b0\u1eddng xuy\u00ean trong m\u1ed7i k\u1ef3 tr\u1ea3 l\u01b0\u01a1ng.<\/span><\/p>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Nh\u01b0 v\u1eady, ti\u1ec1n l\u01b0\u01a1ng \u0111\u00f3ng BHXH l\u00e0 kho\u1ea3n ti\u1ec1n c\u1ee5 th\u1ec3, \u1ed5n \u0111\u1ecbnh \u0111\u01b0\u1ee3c chi tr\u1ea3 trong m\u1ed7i th\u00e1ng.<\/span><\/p>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Trong khi \u0111\u00f3, L\u01b0\u01a1ng KPI l\u00e0 g\u00ec? N\u00f3 kh\u00f4ng ph\u1ea3i l\u00e0 kho\u1ea3n ti\u1ec1n tr\u1ea3 c\u1ed1 \u0111\u1ecbnh v\u00e0 th\u01b0\u1eddng xuy\u00ean n\u00ean s\u1ebd kh\u00f4ng li\u1ec7t k\u00ea v\u00e0o m\u1ee5c \u0111\u00f3ng BHXH c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng. B\u1edfi ch\u1ec9 khi ho\u00e0n th\u00e0nh ch\u1ec9 ti\u00eau m\u1edbi \u0111\u01b0\u1ee3c tr\u1ea3 l\u01b0\u01a1ng KPI, n\u00ean m\u1ed7i nh\u00e2n vi\u00ean s\u1ebd c\u00f3 m\u1ee9c ho\u00e0n th\u00e0nh kh\u00e1c nhau.<\/span><\/p>\r\n<p><em><strong>&gt;&gt;&gt;C\u00f3 th\u1ec3 b\u1ea1n quan t\u00e2m: B\u1ea3o hi\u1ec3m x\u00e3 h\u1ed9i t\u1ef1 nguy\u1ec7n: \u0110\u1ed1i t\u01b0\u1ee3ng, m\u1ee9c \u0111\u00f3ng, c\u00e1ch t\u00ednh v\u00e0 th\u1ee7 t\u1ee5c<\/strong><\/em><\/p>\r\n<h4 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"73-luong-kpi-co-tinh-vao-nop-thue-thu-nhap-ca-nhan-khong\"><\/span><strong>7.3. L\u01b0\u01a1ng KPI c\u00f3 t\u00ednh v\u00e0o n\u1ed9p thu\u1ebf thu nh\u1eadp c\u00e1 nh\u00e2n kh\u00f4ng?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Theo kho\u1ea3n 2 \u0110i\u1ec1u 3 Lu\u1eadt Thu\u1ebf thu nh\u1eadp c\u00e1 nh\u00e2n 2007, s\u1eeda \u0111\u1ed5i n\u0103m 2012, ti\u1ec1n l\u01b0\u01a1ng, ti\u1ec1n c\u00f4ng v\u00e0 c\u00e1c kho\u1ea3n c\u00f3 t\u00ednh ch\u1ea5t ti\u1ec1n l\u01b0\u01a1ng, ti\u1ec1n c\u00f4ng v\u00e0 c\u00e1c kho\u1ea3n ph\u1ee5 c\u1ea5p, tr\u1ee3 c\u1ea5p \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh l\u00e0 thu nh\u1eadp ch\u1ecbu thu\u1ebf thu nh\u1eadp c\u00e1 nh\u00e2n (TNCN) c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng.<\/span><\/p>\r\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">V\u1eady l\u01b0\u01a1ng KPI l\u00e0 g\u00ec? N\u00f3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh l\u00e0 thu nh\u1eadp c\u00f3 t\u00ednh ch\u1ea5t ti\u1ec1n l\u01b0\u01a1ng ti\u1ec1n c\u00f4ng, \u0111\u1ed3ng th\u1eddi kh\u00f4ng thu\u1ed9c c\u00e1c kho\u1ea3n \u0111\u01b0\u1ee3c mi\u1ec5n thu\u1ebf. V\u00ec v\u1eady, l\u01b0\u01a1ng KPI s\u1ebd \u0111\u01b0\u1ee3c c\u1ed9ng v\u00e0o t\u1ed5ng thu nh\u1eadp ch\u1ecbu thu\u1ebf \u0111\u1ec3 t\u00ednh thu\u1ebf TNCN.<\/span><\/p>\r\n<p><em><strong>&gt;&gt;&gt;Tham kh\u1ea3o th\u00eam: Thu\u1ebf thu nh\u1eadp c\u00e1 nh\u00e2n v\u00e0 m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c mi\u1ec5n tr\u1eeb<\/strong><\/em><\/p>\r\n<figure id=\"attachment_299293\" aria-describedby=\"caption-attachment-299293\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-299293 size-full\" src=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145715\/kpi-la-gi-11.jpg\" alt=\"KPI l\u00e0 g\u00ec, Ph\u00e2n lo\u1ea1i KPI v\u00e0 c\u00e1ch t\u00ednh l\u01b0\u01a1ng tr\u1ea3 theo KPI\" width=\"800\" height=\"600\" title=\"\" srcset=\"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145715\/kpi-la-gi-11.jpg 800w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145715\/kpi-la-gi-11-768x576.jpg 768w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145715\/kpi-la-gi-11-696x522.jpg 696w, https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11145715\/kpi-la-gi-11-150x113.jpg 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-299293\" class=\"wp-caption-text\">KPI l\u00e0 g\u00ec, Ph\u00e2n lo\u1ea1i KPI v\u00e0 c\u00e1ch t\u00ednh l\u01b0\u01a1ng tr\u1ea3 theo KPI<\/figcaption><\/figure>\r\n<p style=\"text-align: justify;\"><em><span style=\"font-weight: 400;\">Qua b\u00e0i vi\u1ebft tr\u00ean, <\/span><a href=\"http:\/\/muaban.net\" target=\"_blank\" rel=\"noopener\"><b>Muaban.net<\/b><\/a><span style=\"font-weight: 400;\"> \u0111\u00e3 gi\u00fap b\u1ea1n gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc <a href=\"https:\/\/muaban.net\/blog\/kpi-la-gi-298621\/\" target=\"_blank\" rel=\"noopener\"><strong>KPI l\u00e0 g\u00ec<\/strong><\/a>, ph\u00e2n lo\u1ea1i KPI v\u00e0 c\u00e1ch t\u00ednh l\u01b0\u01a1ng tr\u1ea3 theo KPI. \u0110\u00e2y l\u00e0 v\u1ea5n \u0111\u1ec1 quan tr\u1ecdng c\u1ea7n bi\u1ebft, d\u00f9 b\u1ea1n \u0111ang \u0111i l\u00e0m c\u00f4ng \u0103n l\u01b0\u01a1ng, hay b\u1ea1n l\u00e0 ch\u1ee7 doanh nghi\u1ec7p \u0111ang n\u1ed7 l\u1ef1c tr\u1ea3 l\u01b0\u01a1ng x\u1ee9ng \u0111\u00e1ng nh\u1ea5t cho nh\u00e2n vi\u00ean. \u0110i\u1ec1u n\u00e0y gi\u00fap b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 ghi nh\u1eadn x\u1ee9ng \u0111\u00e1ng, \u0111\u1ed3ng th\u1eddi t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c l\u00e0nh m\u1ea1nh, kh\u00edch l\u1ec7 s\u1ef1 ph\u1ea5n \u0111\u1ea5u cho m\u1ecdi ng\u01b0\u1eddi.<\/span><\/em><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Th\u1eddi gian \u0111\u1ecdc:<\/span> <span class=\"rt-time\"> 13<\/span> <span class=\"rt-label rt-postfix\">ph\u00fat<\/span><\/span>KPI l\u00e0 m\u1ed9t thu\u1eadt ng\u1eef quen thu\u1ed9c trong kinh doanh, \u0111\u01b0\u1ee3c nhi\u1ec1u c\u00f4ng ty d\u00f9ng l\u00e0m c\u0103n c\u1ee9 \u0111\u1ec3 t\u00ednh l\u01b0\u01a1ng cho nh\u00e2n vi\u00ean. Nh\u01b0ng kh\u00e1i ni\u1ec7m KPI v\u1eabn kh\u00e1 m\u01a1 h\u1ed3 v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi m\u1edbi \u0111i l\u00e0m. V\u1eady KPI l\u00e0 g\u00ec? C\u00e1ch t\u00ednh l\u01b0\u01a1ng tr\u1ea3 theo KPI nh\u01b0 th\u1ebf n\u00e0o? H\u00e3y \u0111\u1ec3 Muaban.net gi\u1ea3i [&hellip;]<\/p>\n","protected":false},"author":193,"featured_media":298866,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ub_ctt_via":"","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[35],"tags":[],"class_list":{"0":"post-298621","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-viec-lam"},"featured_image_src":"https:\/\/blogcdn.muaban.net\/wp-content\/uploads\/2023\/01\/11082558\/kpi-la-gi-phan-loai-kpi-cach-tinh-luong-tra-theo-kpi-.png","author_info":{"display_name":"Ho\u00e0ng Ng\u1ecdc","author_link":"https:\/\/muaban.net\/blog\/tac-gia\/ngoc-hoang\/"},"acf":[],"modified_by":null,"_links":{"self":[{"href":"https:\/\/muaban.net\/blog\/wp-json\/wp\/v2\/posts\/298621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/muaban.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/muaban.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/muaban.net\/blog\/wp-json\/wp\/v2\/users\/193"}],"replies":[{"embeddable":true,"href":"https:\/\/muaban.net\/blog\/wp-json\/wp\/v2\/comments?post=298621"}],"version-history":[{"count":1,"href":"https:\/\/muaban.net\/blog\/wp-json\/wp\/v2\/posts\/298621\/revisions"}],"predecessor-version":[{"id":614250,"href":"https:\/\/muaban.net\/blog\/wp-json\/wp\/v2\/posts\/298621\/revisions\/614250"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/muaban.net\/blog\/wp-json\/wp\/v2\/media\/298866"}],"wp:attachment":[{"href":"https:\/\/muaban.net\/blog\/wp-json\/wp\/v2\/media?parent=298621"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/muaban.net\/blog\/wp-json\/wp\/v2\/categories?post=298621"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/muaban.net\/blog\/wp-json\/wp\/v2\/tags?post=298621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}